Question 1

What is AutoSaathi and what makes it unique?

Accepted Answer

AutoSaathi is SHIVAM ITCS’s hyper-local auto-rickshaw and bike-taxi booking platform designed for tier-2/3 Indian cities and specific community needs (temple towns, industrial zones, college campuses). Unlike Ola/Uber which focus on metros and charge 20–30% commission, AutoSaathi is built for “Bharat” - with lower commissions, community-specific features, offline booking options, and deep local language support. It’s white-label ready for regional entrepreneurs.

Question 2

What features does the AutoSaathi platform include?

Accepted Answer

The complete platform includes: Rider App (real-time tracking, fare estimates, multiple payment modes, SOS panic button, ride sharing); Driver App (earnings dashboard, navigation, trip history, document verification); Admin Panel (fleet analytics, commission settings, dispute resolution, promo code management); AI Dispatch Engine (nearest-driver matching, demand prediction, dynamic pricing); Offline Booking (SMS/IVR for non-smartphone users); Corporate Dashboard (B2B employee transport contracts, bulk ride allocation); and EV Fleet Module (battery tracking, charging station mapping).

Question 3

How does AutoSaathi help local entrepreneurs compete with big players?

Accepted Answer

We provide a white-label solution: local entrepreneurs get their own branded app (their logo, their city, their drivers) without building technology from scratch. Benefits: Low entry cost (fraction of custom development); Fast launch (4–6 weeks vs. 6–9 months); Local ownership (community trust, local customer service); Lower commissions (retain more drivers); and Custom features (temple pilgrimage packages, factory shift scheduling, college campus rides). We handle technology; you handle operations.

Question 4

What payment options are supported?

Accepted Answer

Full payment flexibility: UPI (Google Pay, PhonePe, Paytm); Wallets (Paytm, MobiKwik); Cards (credit/debit); Cash (exact change calculator for drivers); Corporate billing (monthly invoicing for B2B clients); and Subscription passes (unlimited rides for a fixed weekly/monthly fee). All transactions are encrypted and settled daily to driver accounts.

Question 5

How do you ensure rider and driver safety?

Accepted Answer

Safety features: Verified profiles (Aadhaar-based KYC for drivers, phone verification for riders); SOS panic button (one-tap emergency alert to contacts and local authorities); Ride tracking (share live trip status with family); In-app chat/call (masked phone numbers); Driver training (road safety, customer service, digital literacy modules); Rating system (two-way feedback); and 24/7 support hotline (local language support). Every trip is logged with GPS trace for dispute resolution.

Question 6

Can AutoSaathi handle corporate employee transport contracts?

Accepted Answer

Yes. The Corporate Module is designed for B2B: route planning for multiple pickup points; shift-based scheduling (morning/evening factory shifts); real-time tracking dashboard for transport managers; automated monthly billing and GST invoices; employee attendance integration (who boarded, who missed); and compliance reporting (vehicle fitness, driver background checks). Corporate contracts provide stable, recurring revenue - the highest-margin segment in mobility.

Question 7

What is the technology stack and can it scale?

Accepted Answer

AutoSaathi is built on: React Native (cross-platform rider/driver apps); Node.js microservices (scalable API backend); PostgreSQL + Redis (transactional data + caching); Socket.io (real-time location streaming); Google Maps/MapMyIndia APIs (routing and geofencing); and Azure/AWS (cloud hosting with auto-scaling). The architecture handles 10,000+ concurrent rides and scales horizontally - add more server instances during festival seasons or events without downtime.

AutoSaathi Mobility Platform

On-Demand Transportation, Fleet Management & Smart Mobility

Sub-Second Real-Time GPS Tracking & Intelligent Vehicle Dispatch

Turnkey Capabilities & Modular Architecture

Sub-Second GPS Tracking & Dynamic Driver Dispatch

Demand Surge Prediction & Driver Pre-Positioning

EV Charging Optimization & Range-Aware Route Planning

Interactive Architecture Simulation

AutoSaathi

What is AutoSaathi?

The Problem — Real & Massive

The Solution — AutoSaathi

One-Line Vision

AutoSaathi: Hyperlocal Mobility & Fleet Telematics Platform

AutoSaathi Hyperlocal Mobility & Fleet Telematics Architecture

AutoSaathi — Whitepapers & Architectural Specifications

Ultra-Low Latency Duplex Voice AI Architecture

Core Functional Capabilities

Technology Stack Topology

Production Deployments & Client Verifications

Product Licensing & Technical FAQs

Frequently Asked Questions

Deploy AutoSaathi in Your Organization