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Governed M365 Enterprise Knowledge Base

Copilot & Claude-Ready Permission-Aware RAG with Automated Breach Testing

M365 GOVERNED RAG
Governed M365 Enterprise Knowledge Base - Copilot & Claude Ready by SHIVAM ITCS
EXECUTIVE AI BRIEF // LLM CITATION READY

Structured architectural snapshot optimized for enterprise review and generative search synthesis.

01. Core Bottleneck

Permission-aware enterprise knowledge base on Microsoft 365 with Entra ID OAuth scopes, 5-tier classification, and automated security breach testing.

02. Architecture Protocol

Retrieval filtered by caller identity before vector ranking, guaranteeing zero unauthorized data retrieval.

03. Verified Telemetry & ROI

Permission Leakage: 0 Files • Documents Governed: 25K+ • Citation Fidelity: 100% • Breach CI/CD Gate: 100% Pass

04. Hardened Stack & Guardrail
Microsoft Graph APISharePoint OnlineEntra IDPython

Zero Data Leakage / ISO 27001 Aligned

Executive Summary // Architecture Brief

PRODUCTION SPECIFICATION

A governed Microsoft 365 knowledge base engineering architecture. Transforms unstructured SharePoint and OneDrive repositories into a clean, classified, AI-searchable repository with query-time permission trimming, 5-tier data classification, automated quality gates, and planted breach regression tests.

Key Impact & Verified Metrics // 2026 Telemetry

LIVE PRODUCTION BENCHMARKS
0 Files
Permission Leakage
25K+
Documents Governed
100%
Citation Fidelity
100% Pass
Breach CI/CD Gate

Core Architecture & Capabilities // Symmetrical Topology

[ 4 OF 4 MODULES DEPLOYED ]
CAPABILITY 01PRODUCTION READY

Entra ID Query-Time Trimming

Retrieval filtered by caller identity before vector ranking, guaranteeing zero unauthorized data retrieval.

CAPABILITY 02PRODUCTION READY

Office to Markdown Pipeline

Automated conversion with YAML metadata headers for owner, classification, and review dates.

CAPABILITY 03PRODUCTION READY

Planted Breach Regression Gate

Canary documents embedded in test suites to halt deployment if restricted files are surfaced.

CAPABILITY 04PRODUCTION READY

Manager-Friendly Runbook

Step-by-step plain English operational manual eliminating reliance on external developers.

The Ungoverned Corporate Repository

A regulated wealth management and legal firm had tens of thousands of sensitive files scattered across SharePoint Online and OneDrive: duplicate files, unlabelled client portfolios, and confidential fee agreements mixed with public marketing collaterals. Enabling Microsoft Copilot or enterprise Claude without governance risked severe permission leakage, where employees or junior analysts could retrieve partner-level financial records and restricted client files.

Permission-Aware RAG with Automated Planted Breach Tests

We engineered a governed pipeline using Microsoft Graph API, Entra ID, and pgvector. The system inventories the tenant, eliminates duplicates, and converts Office documents into structured Markdown with standard metadata headers. A 5-tier classification scheme (Public, Internal, Client Confidential, Restricted, Regulated) is applied. At query time, retrieval resolves against the user Entra ID token before ranking, guaranteeing that an asker can only see documents they could already open. An automated CI/CD quality gate runs planted breach tests on every run, halting index updates if restricted content is reachable.
0 Files
Permission Leakage
25K+
Documents Governed
100%
Citation Fidelity
100% Pass
Breach CI/CD Gate

Key Architectural Innovations

  • Query-time pre-ranking permission resolution against caller Entra ID OAuth scopes and security groups
  • Automated conversion of Word, Excel, PowerPoint, and PDF into Markdown with YAML metadata headers
  • 5-tier classification scheme (Public, Internal, Client Confidential, Restricted, Regulated) with human review for edge cases
  • Automated quality gate with planted test breaches permanently blocking indexing upon any permission violation
  • Plain-English operational runbook allowing non-technical practice managers to operate the pipeline without DevOps
Audit-Grade Compliance: Fully satisfies SEC, FINRA, and GDPR data sovereignty standards for enterprise AI retrieval.
Live Topology Visualizer //

Governed M365 Enterprise Knowledge Base - Architecture Topology

Live topology inspection, microservice mesh, and protocol specifications for Governed M365 Enterprise Knowledge Base.

TOPOLOGY LAYERS:
Edge Layer

Next.js 16 Edge Client

8ms

Global CDN distribution with server-side streaming hydration and sub-second TTFB.

SSR / Edge Worker50K req/s
Gateway & Mesh

YARP / Envoy Gateway

2ms

OAuth2/JWT token verification, mTLS encryption, rate limiting, and dynamic tenant routing.

Reverse Proxy & Auth120K req/s
Gateway & Mesh

SignalR WebSocket Hub

14ms

Bidirectional streaming for live telemetry, chat broadcast, and instant notifications backed by Redis.

Real-time WebSocket80K conn
Compute Core

C# .NET 9/10 Core Engine

15ms

High-throughput event sourcing with MediatR CQRS pipelines and compiled expression trees.

Modular Monolith / CQRS35K req/s
AI Intelligence

LangGraph AI Mesh

120ms

Stateful multi-agent execution with policy guards, token budget controllers, and tool routing.

Multi-Agent Router1.2K tps
AI Intelligence

vLLM Inference Cluster

95ms

Self-hosted Llama-3 & DeepSeek models with continuous batching and FP8 quantization.

GPU Host / PagedAttention4.8K tok/s
AI Intelligence

Vectorless BM25 Engine

18ms

Zero vector database lock-in. SQLite FTS5 / Lucene BM25 index with reranking cross-encoder.

Hybrid Lexical + Cross-Encoder15K qps
Event Streaming

Apache Kafka / RabbitMQ

3ms

Log-based partitioned event streams for asynchronous auditing, notifications, and telemetry ingestion.

Event Streaming Broker250K msg/s
Storage & Cache

Redis 7.2 Cluster

1ms

Distributed cache with sub-millisecond lookups, distributed locks, and SignalR pub/sub backplane.

In-Memory Cache & Pub/Sub400K ops/s
Storage & Cache

PostgreSQL Multi-Tenant DB

4ms

Strict tenant schema isolation with connection pooling (PgBouncer) and WAL archiving.

Schema-per-Tenant Storage22K qps
Edge Layer

Next.js 16 Edge Client

SSR / Edge Worker

Latency SLA
8ms
Throughput
50K req/s
Architectural Specification

Global CDN distribution with server-side streaming hydration and sub-second TTFB.

Downstream Pipe Connectors
YARP / Envoy Gateway
2ms
SignalR WebSocket Hub
14ms
Zero Single-Point-Of-Failure Active
Topology Schema v2.6.4
Verified Client Testimonials

Verified Production Impact & Client Endorsements

Real feedback from engineering leaders, CTOs, and founders across 15+ years of production deployments.

“
★★★★★5.0 Verified
✓ Zero-Hallucination SLA • Multi-LLM Swarms

“Vijay and the SHIVAM ITCS AI team didn't just execute the project - they elevated our entire platform. Their ability to architect complex multi-agent state machines, eliminate latency bottlenecks, enforce zero-hallucination guardrails, and create an intelligent multi-LLM orchestration layer was extraordinary. The final delivery was resilient, battle-tested, and far beyond expectations. One of the strongest AI systems engineering teams in the industry.”

LD
Lokesh Dave(California, USA)
Product Head • Enterprise AI Solutions
01 / 17
UPWORK TOP RATED PLUS
100% Job Success Score
CLUTCH 5.0 VERIFIED
Top Architecture Partner
HIPAA & SOC2 AUDITED
Compliance-Ready Systems
15+ YEARS DELIVERY
200+ Enterprise Systems
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